Privacy Policy

An explanation of our policies

Effective date: September 17, 2025

GovernIT Consulting Inc. (“GovernIT”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website located at governit.ca (the “Site”) and our contact channels.

This Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA) and the Personal Information Protection Act (Alberta) (PIPA).

1 Scope

This Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA) and the Personal Information Protection Act (Alberta) (PIPA).

2 What we collect

We collect only the information needed for identified purposes:

Information you choose to provide – Contact details (name, email address, phone number, organization, role/title). – Message content and any files or details you include when you submit a form or contact us.

Standard technical information (collected automatically by the Site or our service providers) – IP address and general location inferred from it. – Device, browser, and operating system details. – Site usage data such as pages viewed, timestamps, referring/exit pages, and clickstream. – Cookies and similar technologies necessary to operate and secure the Site, and (if enabled) basic analytics.

We do not intentionally collect sensitive categories of personal information through the Site.

3 Why we collect your information

We collect and use personal information for the following purposes: – To respond to your inquiries and provide the information or services you request. – To operate, maintain, secure, and improve the Site. – To manage our relationship with you, including maintaining appropriate records of inquiries. – To comply with legal and regulatory obligations and to protect our rights.

We rely on your consent when you submit information to us and on other bases permitted by applicable law for limited operational purposes (for example, ensuring network security).

4 Cookies and analytics

Cookies are small files placed on your device. We use: – Strictly necessary cookies to load pages, protect forms, and remember basic settings. – Analytics cookies (if enabled) to understand Site usage at an aggregate level.

You can control cookies through your browser settings. If you block certain cookies, parts of the Site may not function properly.

5 When we share information

We share personal information only as needed for the purposes above: – Service providers that host the Site, provide security, analytics, email delivery, or similar support. They may only use the information to provide services to us and must protect it appropriately. – Legal and compliance recipients where required or permitted by law (for example, to respond to a lawful request). – Business transactions involving a reorganization, merger, or transfer of assets, subject to confidentiality and continued protection of the information.

We do not sell personal information.

6 Transfers outside your jurisdiction

Our service providers may process information in provinces or countries outside your own. When information is processed outside Alberta or Canada, it may be subject to the laws of those jurisdictions. We take steps to ensure that service providers protect personal information in a manner consistent with this Policy and applicable law.

7 How long we keep information

We retain personal information only as long as needed to fulfill the purposes described above or as required by law. Contact inquiries are typically retained for up to 24 months after last interaction, unless a longer period is required for legal, audit, or business purposes. When information is no longer needed, we securely delete or anonymize it.

8 Security

We use administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is perfectly secure. We continually work to improve our security controls.

9 Your rights and choices

Subject to limited exceptions under PIPEDA and PIPA, you have the right to request access to and correction of your personal information in our control. You may also withdraw your consent to our use of your information for non-essential purposes. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

10 Third-party links

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties.

11 Children

The Site is not directed to children under 13. We do not knowingly collect personal information from children through the Site.

12 Changes to this Policy

We may update this Policy from time to time. The “Effective date” above shows when it was last updated. Material changes will be posted on this page.

13 How to contact us

Privacy Officer GovernIT Consulting Inc. Email: privacy@governit.ca

If you have a privacy concern that we cannot resolve, you may contact the relevant regulator: – Office of the Information and Privacy Commissioner of Alberta (OIPC): https://oipc.ab.ca – Office of the Privacy Commissioner of Canada (OPC): https://www.priv.gc.ca

14 Accessibility and alternative formats

On request, we will provide this Policy in an alternative format to accommodate disabilities.

If you submit personal information on behalf of someone else, you confirm that you have authority to do so and to permit us to use it as described above.

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